Contact information
Contact Information
Need help with your order or have a question about Scratchly?
You can contact our support team at:
Email: support@scratchlypets.com
We can help with:
- Order questions
- Shipping and tracking
- Returns and refunds
- Product questions
- Scratchly training tips
- Damaged or incorrect items
Our support team typically replies within 24–48 hours on business days.